Some recent work:
- increased ZOE’s LTV by 37% with a new pricing model
- reverted Uptime‘s CR after a ~90% drop due to price hikes
- helped increase FFH‘s year-on-year revenue by 120%
- saved British Gas £700k/year in Customer Support costs.
I enjoy being hands-on with complex problems, building relationships with stakeholders to enable Design to thrive, and I get a kick out of feeding my inner DesignOps spirit—streamlining processes, building design systems, and growing teams.
🌏 Working exclusively remotely.